playexchange
playexchange
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This app is available for your device
playexchange
This app is available for your device
Contact
+91 6369371192
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and you'll be logged in without needing a password or email. This convenient method makes logging in quick and easy.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. Wait for a valid OTP to be sent after clicking "send OTP", with a suitable time frame for it to arrive. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To proceed, log in with your active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help complete the account update process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. Once installed, you should be able to log in and access the newly updated app without any problems.
Q1: What is the minimum withdrawal amount in the playexchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus amounts. This means you can only cash out the rewards you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking between 30 minutes to 3 hours to complete. However, payment processing may sometimes experience delays, potentially extending the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned in the game are exclusive to gaming use and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn. This distinction ensures that the bonus funds are only used for their intended purpose, within the game.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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